How to Refund a Single Item for Cash

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Solutions POS
User Manual

How to Refund a Single Item for Cash

register

Press the “Return” Button:

return-button

Enter Manager credentials:

manager-login

Enter the transaction ID from the original receipt:

return-dialog

Press the “OK” button:

ok-button

Notice that all of the items on the receipt are now pulled up with a zero (0) quantity and zero (0) price:

return-pos-1

Select or highlight the line item that you would like to return

return-pos-2

Enter quantity of item being returned

quantity-basic

Press the “ENTER” button:

enter-button

Notice that the quantity for the item selected is now showing up as negative with a negative price:

return-dialog-3

Press the “Tender” button:

tender-button

Enter amount of transaction to be returned.

return-dialog-cash

Press the “Process” button

process-button

 

 

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